Reviews

"I’ve been insured with State Farm for several years and been very pleased with my rates. I recently experienced a hit & run, and the Wes Harris branch has been great. I had some issues getting in contact with the corporate side of SF, so Kristy called them and waited on hold for an hour for me while I was at work. She went above and beyond and I'm very grateful!"

"I have been with State Farm for well over 20 years! Wes and his crew have rendered phenomenal services! They are always responsive and ready to lend a helping hand! Thanks Wes for all you do!"

"It was really helpful, I got the best coverage and got answers for all my questions."

"Excellent"

"The whole office is amazing! Everyone is so friendly, professional, and efficient, and they always make sure everything is taken care of. I’ve been with State Farm since I was little, and they’ve always been there for all my insurance needs. I truly appreciate the entire team and the great service they provide. I highly recommend this office to anyone looking for reliable insurance and people who genuinely care about their customers!"

"Jennifer was wonderful to work with! She took the time to walk me through my insurance policy and explained everything clearly. She was compassionate, patient, and helpful throughout the entire process. I truly appreciate her customer service and would highly recommend her!"

"I had a great experience working with my insurance agent! They made switching my insurance so easy and stress-free. They were very communicative, helpful, and made sure I understood everything throughout the process. I truly appreciate their professionalism and would definitely recommend them!"

"Agent very friendly and helpful. Help me save a lot of money."

"Roy was an absolute amazing agent, the best one i've had so far, dude deserves an raise or promotion, i highly recommend him as everyone’s agent, he made the process so much easier 11/10"

"Russ at the State Farm office in Jackson, TN made my process for get in insurance good. He is a great person and you want be disappointed with his service. Thank you again Russ for making everything easy for me ."

"Kristy is so kind and thoughtful! I really appreciate her!"

"Absolutely excellent people and customer service! We've been with Wes for around 15 years and have always had the best insurance care! We have all of our insurance through Wes. Vehicles, house, assets, and life. . . Every claim, if needed, has been easy and punctual--not to mention super professional and friendly! HIGHLY recommend!!"

"Very friendly and informative. We got a great price and included renters insurance. Fast friendly service."

"Russ is absolutely phenomenal! His thoroughness, professionalism, and friendly personality make working with him a wonderful experience. He truly goes above and beyond to provide exceptional customer service. We highly recommend Russ! ⭐⭐⭐⭐⭐"

"State Farm agent “Russ” gave me a good rate they are friendly and have great plans , 3 in 1 they are good at what they do I’d recommend them to anyone ."

"We needed new car insurance due to our other continuing to increase each renewal. Roy made everything make sense and helped us find the right policy for us! Great overall experience!"

"Switched to Wes Harris' State Farm Agency a little over a year ago. In fact , Wes himself got me set up with them during bad weather when his office was closed. I was searching for a new agent and while the weather was not bad where I am, they had shut down because it was bad there. We had a friendly conversation and discussed my teenage son about to become a driver and he talked about his own family.

He and his staff have been amazing. Always friendly, always helpful. And I have never in my life received a Thanksgiving card, but I received a personal one from him and his staff. They really do still care about their clients and that is hard to find in today's world. I highly, highly recommend them.

Update as of 6/10/2026 - had to switch out vehicles for my son. Russ made it quick, painless and super easy. Still extremely impressed with this agency and their willingness to help.

Update as of 9/18/2026 - Bought a new mobile home and wanted to compare prices against what the lender had set me up with. Russ was once again super helpful and got me an amazing rate. He made the time consuming gathering of information painless and was apologetic about having to negotiate updates to the system for the first time. Definitely still a firm client of this agency."

"Russ did an amazing job getting me set up. After being with Progressive and having a bad experience I decided to try State Farm. After being on the phone with progressive for a long while it was refreshing to get all setup with State Farm with with auto, Life and rental insurance in a very efficient manner."

"Ethan was really good! He explained everything in a neat and orderly way, never tried to push something on me I didnt want/need and overall took his time and explained everything flawlessly!"

"Russ took care of my needs immediately and professionally."

"I had a great experience with Russ at Wes Harris State Farm. Adding our new vehicle was a breeze with all his help. I highly recommend Wes Harris State Farm. They will help you with all your insurance needs."

"Cheapest rate for my vehicle and rental insurance. Amazing communication and personal service. What more could you ask for? Thank you to Ms. Kristy for helping me today and getting some extra money in my pockets!"

"Russell and all the staff at Wes Harris State Farm are always friendly and professional."

"The service I get from Christie is impeccable she always on point with my car insurance Renter insurance and she always give me the highest respect of being the customer there State Farm is one of the best insurance company in Jackson Tennessee!!!🤗👍"

"Very good service! Russell worked with me to get the best deal in insurance for 2 cars. Would recommend to any1 for insurance!"